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Sayuk.cloud PRODUCT BROCHURE · 2026
TEND · THE CLINIC OPERATING SYSTEM

Your whole clinic.
One calm screen.

From the front desk to discharge, Tend runs reception, consults, pharmacy, lab and IPD — so you spend your day on patients, not paperwork.

  • 6 modules · one login
  • Tokens & reports on WhatsApp
  • GST-correct billing
  • Works offline
Calmer front deskOne screen, no registers, no double tokens.
Cleaner booksGST-correct bills and a one-tap day-close.
Happier patientsTokens, Rx & reports on WhatsApp.
REPLACES THE REGISTER, THE BILL BOOK, THE WHATSAPP CHAOS & FOUR SEPARATE APPS
Tend — the clinic operating system, by Sayukhms.sayuk.cloud
What is Tend · the clinic operating system

One login that runs your entire clinic — front desk to discharge.

Tend is an all-in-one hospital & clinic management system, built for India. It replaces the paper register, the bill book, the pharmacy ledger, the lab register and the clinic WhatsApp chaos with one connected system — so your clinic runs on one screen, gets paid correctly, and looks professional to every patient.

EVERY DESK · ONE CONNECTED SYSTEM
One patient record One ledger
ReceptionRegister · queue · tokens
Doctor / OPNotes · signed Rx
PharmacyGST billing · batches
LabOrders · reports
IPD + InsuranceBeds · claim-ready bill
Admin & Roles6 roles · audit · KPIs
WhatsApp-native Works offline GST-correct Multi-hospital Encrypted backups
WHO IT'S FOR
Solo clinicOne doctor, one room
›
PolyclinicFront desk + pharmacy
›
Specialty hospitalBeds & insurance
›
Hospital networkMany sites, one brand
What Tend replaces The paper register · the bill book · the pharmacy ledger · the lab register · and four disconnected apps + the clinic WhatsApp chaos — folded into one screen.
What is Tend · the clinic operating system02
How a patient flows · reception to discharge

Follow one patient through your clinic — and watch the wait disappear.

One record travels from the walk-in to the discharge bill. Nobody re-types a name. Nobody hunts for a file. Nobody waits for the chemist to reconcile what the doctor wrote.

THE 60-SECOND PATIENT JOURNEY
1Register Name + phone. UHID issued. Under a minute
2Token Queue token on WhatsApp. Zero desk calls
3Consult Same record. Signed Rx. No re-keying
4Pharmacy + Lab Dispense & test on the Rx. No paper hand-off
5Bill GST invoice builds itself. Right total, 1st time
6Discharge Claim-ready bill prints. Same-day discharge
6modules · one login
10+lab panels built-in
6least-privilege roles
100%GST-correct bills
3languages · EN·HI·TE
₹0per-seat fees, ever

One record, every desk

Reception, doctor, pharmacy, lab and ward all read and write the same patient file — a dispensed medicine and a signed prescription can never disagree, and nothing is typed twice.

One ledger, ₹ & GST correct

Every consult, strip, test and bed-day lands on one ledger that bills itself — GST-correct, insurance-ready, GSTR-1 in one tap. You get paid the right amount with no manual tally.

WhatsApp does the chasing

Tokens, prescriptions, lab reports and reminders reach patients on the app they already use — no printouts, no follow-up calls, a clinic that looks effortlessly professional.

The day-one differenceStill running on a paper register and three disconnected spreadsheets? Every patient pays for it in waiting time — and you pay in lost GST, missed claims and an exhausted front desk. Tend closes all three gaps the day you switch it on.
Tend by Sayuk · hms.sayuk.cloud03
The whole hospital · one ledger

Everything from the front desk to the discharge bill — done the Indian way.

Reception books, the doctor signs, the pharmacy dispenses, the lab reports, the ward bills — all on one record, GST and insurance handled correctly. No double-entry. No per-feature upsell.

Reception & Queue

Register a patient in seconds and watch the day's queue settle itself — no registers, no shouting names down the corridor.

  • Auto-UHID patient register
  • Find by name / phone / UHID
  • One-screen live OP queue
  • WhatsApp token + T-2 alert
  • Reply C / X to confirm or cancel
  • Works offline, syncs on reconnect

OP Consultation & Rx

The doctor sees the whole patient at a glance — the patient walks out with a signed Rx already on WhatsApp.

  • History & allergies on top
  • Saved Rx snippets — two taps
  • Signed, letterhead-quality PDF
  • Quiet edit window after signing
  • Paeds & OB specialty cards
  • Runs without a doctor login

Pharmacy + GST

A full GST pharmacy built right in — ring up a sale in seconds and never lose a rupee of tax.

  • Walk-in counter sale
  • 2.46-lakh medicine catalogue
  • GST from MRP, never on top
  • One-tap GSTR-1 by slab
  • Batch + expiry FIFO alerts
  • Locked to the signed Rx

Lab & Diagnostics

Order a test, collect the sample, deliver the report to the patient's phone — no chits between rooms.

  • Ordered from the consult
  • Pending-samples board
  • Report on WhatsApp
  • Results on the record
  • Charges on one bill
  • Works offline too

IPD + Insurance

See every bed at a glance and hand over a claim-ready bill at discharge — room rent and GST already correct.

  • Live bed board
  • Auto daily room rent
  • One running IPD bill
  • Claim-ready discharge bill
  • Consent · DAMA · audit
  • Few beds → many wards

Admin & Roles

Run one clinic or a whole network from one screen — who does what, what costs what, and a clean trail of every change.

  • 6 least-privilege roles
  • Full change audit log
  • Today's KPIs at a glance
  • Per-branch identity & pricing
  • Per-tenant isolation + backups
  • ABDM/ABHA-ready · NABH
40+ capabilities · one login · no add-on modules to buy later04
See it in action

The same patient, the same record — from the front desk in.

Reception & live queue. Register a patient, hand out a token and watch the queue move on one screen — no re-writing names, no "who's next, doctor?" walk-ins, and it runs even with no doctor logged in.
Consultation & signed Rx. Allergies and last visit sit on top while you build a prescription from a real medicine list — auto-saved as you type, then sent to the patient's WhatsApp as a clean, signed PDF in one tap.
Real product screens · not stock illustrations05
The clinic, before & after Tend

From five scattered systems to one calm line.

Same clinic. Same patient. One picture says it all.

✕  Today · five things that don't talk
Paper register
Handwritten Rx
Pharmacy book
“Report ready?”
Month-end bills
Re-typed names · lost slips · leaked rupees
Switch on Tend
✓  With Tend · one record, one clean line
ReceptionUHID + token
DoctorSigned Rx
Pharmacy + LabOn the same Rx
One billGST-correct
WhatsApp Rx · Dr. Sharma Lab report ✓
Same record · one ledger · on their phone
Re-typed 3× → Typed once
Constant calls → Auto WhatsApp
Lost rupees → Every ₹ billed
Month-end scramble → 1-tap GSTR-1
FROM CHAOS TO ONE CALM SYSTEM06
Money, done right

Get paid for everything you do — to the last rupee.

One ledger collects every desk — OP, pharmacy, lab and ward — and bills itself GST-correct. No formulae, no month-end tally, nothing slips through.

Every desk, one ledger
  • OP consult ₹500
  • Pharmacy ₹360
  • Lab test ₹240
  • IPD bed-day ₹400
One running bill GST extracted from MRP — never added on top
SAMPLE
Taxable value (net)₹1,271.19
CGST 6%₹76.27
SGST 6%₹76.27
MRP collected 1,423.73

Tax sits inside the price your patient pays — split CGST + SGST automatically, totalled by slab for one-tap GSTR-1.

GST-correct, automatically CGST/SGST split out of the MRP on every invoice — no maths, no corrections.
Claims approved faster Discharge bills land claim-ready — room rent, GST and consent already in order.
No quiet revenue leaks Every strip, test and bed-day auto-posts to the bill — nothing dispensed unbilled.
Close the day in minutes One day-close ties cash, cards and UPI to the ledger — books reconciled, not rebuilt.
GST-CORRECT · GSTR-1-READY · CLAIM-READY07
Built for India's compliance reality

Your data, walled off & encrypted — and the proof is built in.

Not bolted on the week before an inspection. Each hospital is isolated, backed up and India-resident by default — so when an assessor, an auditor or a patient asks, the evidence is already in the system.

  • Isolated per hospitalEach tenant gets its own walled-off database — your patients are never mixed with another clinic's.
  • Encrypted & backed up dailySnapshotted every day and encrypted at rest with a key you hold — never one fragile computer.
  • India-resident, you controlRecords stay in India on hardware you own — DPDP-built, ABDM/ABHA-ready architecture.
✓ included

GST-compliant billing

Tax extracted from MRP, CGST/SGST shown the way the law expects, invoice numbers clean per FY — GSTR-1 ready when you are.

✓ included

NABH-aligned by default

Consent capture, ADR reporting and patient-satisfaction live in the record — the assessor's evidence is already there.

✓ included

Role-based access

Reception, doctor, pharmacy, lab, billing and admin each see only what their job needs. Patient data and money stay protected.

✓ included

Full audit trail

Every change to a note, bill, admission or price is logged with who and when. Nothing is quietly altered behind your back.

✓ included

Daily encrypted backups

Your hospital's data is snapshotted daily and encrypted with a key you hold — not left to chance on one machine that could fail.

✓ included

Data residency · DPDP-ready

Records stay in India, on hardware you control, each hospital fully walled off — built for India's privacy law from day one.

The honest fine print.
ABDM / ABHA-ready Per-tenant isolation India-resident Encrypted with a key you hold
NABH-aligned, not certified — honest by design.
Audit-ready by design · your data stays yours08
Why clinics switch

The patchwork — or one system that just works.

Everything a clinic runs on paper, spreadsheets and four disconnected apps, folded into one login. Here's the difference at a glance.

What your clinic needsPaper · sheets · 4 appsTend
One patient record on every desk✕✓
GST-correct bills + one-tap GSTR-1✕✓
Prescriptions & reports on WhatsApp✕✓
Works offline, syncs on reconnect✕✓
Claim-ready insurance discharge bills✕✓
Role-based access + full audit trail✕✓
Daily encrypted backups, key you hold✕✓
One honest day-close, not three registers✕✓
Five systems, or oneFive logins, five bills, five things to reconcile at midnight — or one screen that does it all. Most clinics are fully live within a week — no IT team, no migration headache, no per-seat fees.
AT A GLANCE
DeploymentCloud + installable app (PWA)
LanguagesEnglish · Hindi · Telugu
Built-in roles6, least-privilege
Modules6 — all on one login
Billing₹-native · GST · GSTR-1
SecurityPer-tenant isolation · encrypted
Go liveThis week — no IT team
BUILT ON INDIA'S STANDARDS
GST-compliantNABH-alignedDPDP-readyABDM/ABHA-readyEncrypted at restMade in India

Standards Tend is built to — not paid endorsements. NABH-aligned; ABDM/ABHA & DPDP ready by architecture.

WHY CLINICS SWITCH · ONE SYSTEM, NOT FIVE09

From a single room to a multispecialty hospital — the same trusted tool.

SoloOne doctor, one room.Reception · OP · Rx · WhatsApp
ClinicFront desk + pharmacy.+ Pharmacy + GST + Lab
HospitalBeds & insurance.+ IPD + claims + 6 roles
NetworkMany sites, one brand.+ Multi-tenant + central admin

Book a walkthrough — go live this week.

We set up your hospital, your staff and your first patients while you watch — no IT team, no long migration, no per-seat fees.

sayuk.cloud/hms·hello@sayuk.cloud
Sayuk.cloudTEND · BY SAYUK · MADE IN INDIA